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User Portal - FAQ (Phase 1 Matters)

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ESO User Portal Frequently Asked Questions

Phase 1 Matters (Proposal Submission, Time Allocation)

  • Why do you ask me to supply scientific and technical keywords?

These keywords allow us to better characterise our users, in particular for use in matching proposal referees to proposals.  

  • How can I access my WebLetters through the User Portal? 

After logging into the User Portal ( in the main screen you will see a card labelled, "Phase 1". Within that card you will see the link, "Check the time allocation information". Clicking on that link will give you access to your WebLetters.