Welcome to the ESO Operations Helpdesk
On this page you will find information related to the services of ESO to the scientific community. Browse our knowledge base to find answers to common questions, or feel free to contact us for more specific issues.
ALMA users are invited to visit the ALMA Helpdesk.
- What are the policies and procedures for the allocation of telescope time?
- Never forget the overheads!
- How to choose between Service (SM), Visitor (VM) and designated Visitor (dVM) Mode?
- Which are the OPC Categories?
- Does my proposal have higher chances of being approved if I propose a short programme?